Last updated: 30 June 2026

BubbaSafe (Bubbasafe, ABN 80 180 964 860) ("we", "us", "our") operates bubbasafe.com.au. We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Personal information we collect

We may collect the following types of personal information:

• Identity and contact details, including your name, email address, phone number, and billing and delivery address.

• Order and transaction details, including the products you buy, your order history, and payment confirmation. We do not store full card numbers. Payments are processed securely by our payment provider.

• Account details, if you create an account, including your login and saved preferences.

• Communications, including messages you send us through our website forms, email, or chat.

• Technical information, including your IP address, browser type, device information, the pages you visit, and the site that referred you, collected through cookies and analytics.

How we collect your information

We collect information directly from you when you place an order, create an account, subscribe to our emails, or contact us. We also collect some information automatically through cookies and similar technologies. Occasionally we receive information from third parties, such as our payment or delivery providers.

Why we collect and use your information

We use your personal information to:

• Process, fulfil, and deliver your orders.

• Provide customer support and respond to your enquiries.

• Manage your account.

• Send you order updates and, where you have opted in, marketing communications.

• Improve our website, products, and service.

• Meet our legal, tax, and regulatory obligations.

• Detect and prevent fraud.

Disclosure to third parties

We share your personal information only where needed with service providers who help us run our business. These providers may assist with payment processing, order fulfilment and delivery, website hosting, analytics, email and marketing, and customer support. We require them to protect your information and to use it only for the services they provide to us.

The providers we use may include: [Shopify (hosting and checkout), Stripe or PayPal (payments), Australia Post or Sendle (delivery), Google Analytics (website analytics), Meta (advertising), Klaviyo or Mailchimp (email marketing)].

We may also disclose your information where we are required or authorised to do so by law.

Overseas disclosure

Some of our service providers store or process data outside Australia, including in [the United States]. Where we disclose your information overseas, we take reasonable steps to ensure it is handled consistently with the Australian Privacy Principles.

Cookies and analytics

We use cookies and similar technologies to operate our website, remember your preferences, and understand how visitors use bubbasafe.com.au. You can control or disable cookies through your browser settings, although some features of the site may not work properly if you do. We use [Google Analytics and the Meta Pixel] to measure website traffic and advertising performance.

Direct marketing

With your consent, we may send you news, offers, and product updates by email or SMS. You can opt out at any time using the unsubscribe link in any message or by contacting us, and we will action your request promptly.

Data security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access, including [encryption in transit, access controls, and secure hosting]. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Accessing and correcting your information

You can ask us for access to the personal information we hold about you, and ask us to correct it if it is inaccurate or no longer current. Contact us using the details below. We may need to verify your identity before acting on your request.

Children's privacy

Our website and products are intended for purchase by adults. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

Complaints

If you have a concern about how we have handled your personal information, please contact us first and we will try to resolve it. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or on 1300 363 992.

Changes to this policy

We may update this policy from time to time. The current version will always be available on this page, with the date it took effect shown at the top.