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​Why You Need to Register

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Registering your Bubbasafe product helps us provide faster support and activate any applicable manufacturer or extended warranty benefits. Registration is simple and ensures we can assist you efficiently if your ever need help.

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Important: Registering does not limit or replace your rights under Australian Consumer Laws.

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Warranty Activation & Support:

• Warranty Records: Registering your product allows us to keep a record of your purchase details, helping us assist you more quickly with warranty enquiries.

• Proof of Purchase: Registration helps confirm your purchase if documentation is ever misplaced.

• Faster Assistance: Having your details on file allows our team to assess and resolve enquiries more efficiently.

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Coverage Details:

• Manufacturer Warranty: Bubbasafe products include a 6-month manufacturer's warranty, covering faults that arise from normal use during the warranty period.

• What's covered: If a product is found to have a manufacturing defect, we may offer a repair, replacement, or store credit, depending on the nature of the issue and product availability.

• Assessment Process: All warranty claims are assessed on a case-by-case basis to determine the most appropriate resolution.

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Validation Requirements

To ensure fair and accurate assessment of warranty claims:

• Original Purchaser: Warranty support applies to the original purchaser and is not transferable.

• Proper Use: Products must be used in accordance with Bubbasafe guidelines and with reasonable care.

• Time-frame: Warranty claims must be raised within the applicable warranty period.

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Exclusions and Conditions:

Warranty coverage does not apply to:

• Change of Mind: Including incorrect purchases or preference changes.

• Misuse or Accidental Damage: Including damage caused by improper installation, modification, neglect, or misuse.

• Normal Wear & Tear: Cosmetic wear or gradual performance changes consistence with normal use.

• Third-Party Products: Products not manufactured or branded by Bubbasafe may by their own manufacturer's warranty.

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Claims Process:

If you experience an issue:

• Contact us: Email our support team with a description of the issue.

• Supporting Information: We may request photos or videos to help assess the claim.

• Assessment: In some cases, the product may need to be returned for inspection.

• Resolution: If approved, we will arrange a repair, replacement, or store credit, depending on the circumstances.

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If a claim falls outside warranty coverage, return shipping costs may apply.

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Additional Information:

• Gifts & Promotional Items: Items provided free of charge or as promotional gifts are not covered under the manufacturer warranty.

• Multiple Products: If registering more than one product from the same order, please include details in the Additional Information field.

• Return of Non-Covered Products: If, after assessment, a product is found to be outside the warranty scope or no fault is identified, the item may be returned to you at your expense.

• Further Details: For full warranty terms, please refer to our Warranty Information Page or contact our customer support team.